Privacy Policy

1. Introduction

Welcome to Nani's Touch ("we", "us", or "our"). We are committed to protecting the personal information of our clients and website visitors. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data when you use our website at nanistouch.in or engage with our Japa care services.

2. Information We Collect

We may collect the following categories of information:

• Personal identification: Name, phone number (WhatsApp), and email address when you fill out our waitlist or contact form.
• Service information: Expected due date, locality/area in Pune, and package preference to match you with the right care plan.
• Usage data: Browser type, pages visited, and referral source collected automatically via Google Analytics.
• Communication records: WhatsApp messages or emails you send us for service coordination.

3. How We Use Your Information

• To contact you about our Japa care packages and schedule sessions.
• To send service reminders, care tips, and session logs via WhatsApp.
• To improve our website and services using aggregated analytics data.
• To comply with applicable laws and regulations in India.

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Data Storage & Security

Your data is stored securely using Supabase (PostgreSQL database with row-level security). We implement industry-standard measures including encrypted connections (HTTPS), access controls, and regular security reviews. However, no digital transmission is 100% secure, and we cannot guarantee absolute security.

5. Cookies & Tracking

We use Google Analytics to understand how visitors interact with our website. This may set cookies on your browser. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

6. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate information.
• Request deletion of your data (subject to legal obligations).
• Withdraw consent for marketing communications at any time.

To exercise any of these rights, email us at support@nanistouch.in.

7. Children's Privacy

Our services are provided to new mothers and caregivers. We do not knowingly collect personal information directly from children under 18. Information about newborns is only collected as part of the care service and is treated with the same privacy protections.

8. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated date. Continued use of our services after any changes constitutes acceptance of the revised policy.

9. Contact Us

For any privacy-related queries, please reach out: